Privacy policy

Last updated: August 20, 2026

AMZ Cambridge Limited, trading as TYGA Store ("TYGA Store", "we", "us" or "our"), operates this store and website, including the related information, content, features, tools, products and services (the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

This Privacy Policy explains how we collect, use, disclose and otherwise process your personal information when you visit or use our website, make a purchase or other transaction, create or use an account, communicate with us, or otherwise interact with the Services.

For the purposes of applicable UK data protection law, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, AMZ Cambridge Limited trading as TYGA Store is the data controller of your personal information except where another organisation, such as Shopify, acts as a separate controller for particular processing activities.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have been provided with information about how we collect and process your personal information as described below.

Personal Information We Collect or Process

When we use the term "personal information", we mean information relating to an identified or identifiable individual. It does not include information that has been anonymised so that it can no longer reasonably be linked to an individual.

Depending on how you interact with us, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, delivery address, email address and telephone number.
  • Account information, including your email address, account identifiers, preferences, settings and information associated with your customer account.
  • Order and transaction information, including products you view, add to your basket or wishlist, purchase, return, exchange or cancel, together with your order history and transaction details.
  • Payment information, including payment method, payment status and transaction information. Full payment card details are generally processed securely by Shopify and/or our payment service providers and are not stored by us in full.
  • Communications, including information you provide when contacting us, submitting a return request, making an enquiry, leaving a review or communicating with our customer service team.
  • Device and technical information, including your IP address, device type, browser type, operating system, network information and other technical identifiers.
  • Usage information, including information about how you use our website and Services, pages viewed, products viewed, interactions with our website and other browsing activity.
  • Marketing preferences, including whether you have subscribed to marketing communications and your communication preferences.
  • Fraud and security information, including information used to identify, investigate or prevent suspected fraudulent, abusive, unlawful or malicious activity.

How We Collect Personal Information

We may collect personal information from the following sources:

  • Directly from you, for example when you place an order, create or access an account, request a return, contact us, subscribe to marketing or otherwise provide information to us.
  • Automatically through our Services, including through cookies, pixels, local storage and similar technologies when you visit or interact with our website.
  • From Shopify and our service providers, including payment processors, delivery providers, fraud prevention providers, analytics providers, customer service providers and other organisations that help us operate our business.
  • From business partners and other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing and fulfilling the Services. This includes processing and fulfilling orders, processing payments, arranging delivery, managing customer accounts, communicating about orders, handling returns, refunds, exchanges and cancellations, and providing customer support.
  • Improving and personalising our Services. We may use information about how you interact with our website to improve our products, website, customer experience and Services and, where appropriate, recommend products that may be relevant to you.
  • Marketing and advertising. Where permitted by law, we may use your personal information to send you information about products, offers and promotions and to measure or personalise advertising.
  • Security and fraud prevention. We may process information to authenticate users, secure our website, prevent fraudulent transactions, investigate suspicious activity and protect our customers, business and Services.
  • Communicating with you. We use your information to respond to enquiries, provide customer service, send important service communications and maintain our relationship with you.
  • Legal and regulatory purposes. We may process information to comply with legal, regulatory, tax, accounting and record-keeping obligations, respond to lawful requests from authorities, establish or defend legal claims and enforce our terms and policies.

Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information. The lawful basis we rely on depends on the purpose for which we use your information.

We may rely on the following lawful bases:

  • Performance of a contract. We process personal information where necessary to enter into or perform our contract with you, including processing orders, taking payment, arranging delivery, managing returns and refunds and providing customer service relating to your purchase.
  • Legal obligation. We process personal information where necessary to comply with legal obligations, including tax, accounting, consumer protection and regulatory requirements.
  • Legitimate interests. We may process personal information where necessary for our legitimate business interests or those of a third party, provided those interests are not overridden by your rights and interests. This may include improving our Services, preventing fraud, securing our systems, managing our business, handling legal claims and certain marketing activities where permitted by law.
  • Consent. Where applicable, we rely on your consent, including for certain marketing communications, advertising technologies, cookies or similar technologies where consent is legally required. You may withdraw your consent at any time.

For electronic marketing, we comply with applicable data protection and electronic communications laws. Where consent is required, we will seek your consent. In circumstances where the law allows us to send marketing without prior consent, such as where an applicable existing-customer exception applies, we may do so subject to your right to opt out.

Marketing Communications

If you have agreed to receive marketing communications, or where we are otherwise permitted by law to contact you, we may send you information about TYGA Store products, offers, promotions and other relevant news.

You can opt out of marketing emails at any time by using the unsubscribe link included in our marketing emails or by contacting us.

If you unsubscribe from marketing, we may still send you non-marketing communications where necessary, such as order confirmations, delivery information, account notifications, return or refund updates and other service-related messages.

Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies, pixels, local storage and similar technologies to operate our website, remember your preferences, understand how our Services are used, improve performance, prevent fraud and, where permitted, provide analytics, advertising and personalised content.

Some cookies are necessary for our website to function and cannot reasonably be switched off. Where required by law, non-essential cookies and similar technologies will only be used after obtaining your consent.

You can manage your preferences using the cookie or privacy controls made available on our website. You may also be able to control cookies through your browser settings, although blocking certain cookies may affect how some parts of the website function.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.

This may include:

  • Shopify, which provides our ecommerce platform and associated services.
  • Payment providers that securely process payments and help prevent payment fraud.
  • Delivery and fulfilment providers that require information such as your name, address, contact details and order information in order to deliver your purchases.
  • Technology and service providers, including providers of website hosting, analytics, customer support, communications, reviews, cloud storage, fraud prevention and other business services.
  • Marketing and advertising partners, where permitted by law and subject to applicable consent requirements.
  • Professional advisers, such as accountants, lawyers, insurers and other professional service providers where necessary.
  • Government authorities, regulators, courts or law enforcement, where disclosure is required or permitted by law.
  • Purchasers or other parties involved in a business transaction, such as a merger, acquisition, restructuring, financing or sale of all or part of our business or assets.

We may also disclose information where you ask us to do so, consent to the disclosure or where disclosure is necessary to protect our rights, our customers, our business or others.

Relationship with Shopify

Our store is hosted and powered by Shopify. Shopify collects and processes personal information relating to your access to and use of our store in order to provide its services to us and to you.

Information submitted through our store may therefore be transmitted to and processed by Shopify and other service providers that may be located outside the United Kingdom.

Shopify may also process certain information for its own purposes or in connection with enhanced Shopify services and features. In circumstances where Shopify determines the purposes and means of processing personal information independently from us, Shopify may act as a separate data controller.

You can learn more about Shopify's processing of personal information by reviewing the Shopify Consumer Privacy Policy.

You may also access the Shopify Privacy Portal for further information about privacy rights relating to information processed by Shopify.

Third-Party Websites and Links

Our Services may contain links to websites, services or online platforms operated by third parties.

If you follow a link to a third-party website or service, that third party will process your information in accordance with its own privacy policy and terms. We do not control and are not responsible for the privacy, security or content of third-party websites or services.

Children's Data

Our Services are not intended to be directed at children and we do not knowingly collect personal information from children where doing so would be unlawful.

If you are a parent or guardian and believe that a child has provided personal information to us inappropriately, please contact us using the details below so that we can investigate and, where appropriate, delete the information.

Security of Your Information

We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful loss, misuse, alteration, unauthorised access or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure. You should therefore take appropriate care when providing information online and should not send highly sensitive or confidential information through unsecured communication channels.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our Services, maintain your account, fulfil orders, comply with legal, tax, accounting and regulatory requirements, resolve disputes, prevent fraud and establish or defend legal claims.

The appropriate retention period will depend on factors including the nature of the information, why it was collected, whether we have an ongoing relationship with you and any legal or regulatory requirements that apply.

When personal information is no longer required, we will delete, anonymise or otherwise securely dispose of it where appropriate.

International Transfers

Some of our service providers, including Shopify and other technology providers, may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate measures as required by applicable data protection law to ensure that it continues to receive an appropriate level of protection.

This may include transferring information to countries recognised by the UK as providing an adequate level of protection or using appropriate safeguards such as the UK International Data Transfer Agreement ("IDTA"), the UK International Data Transfer Addendum to the European Commission's Standard Contractual Clauses, or another legally recognised transfer mechanism.

Your Data Protection Rights

Depending on the circumstances and subject to applicable legal conditions and exemptions, you may have the following rights in relation to your personal information:

  • Right of access. You may ask us for confirmation of whether we process your personal information and request a copy of that information.
  • Right to rectification. You may ask us to correct inaccurate or incomplete personal information.
  • Right to erasure. In certain circumstances, you may ask us to delete your personal information.
  • Right to restrict processing. In certain circumstances, you may ask us to restrict how we process your personal information.
  • Right to data portability. In certain circumstances, you may have the right to receive personal information you provided to us in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
  • Right to object. In certain circumstances, you may object to processing based on our legitimate interests.
  • Right to object to direct marketing. You have the right to object to the processing of your personal information for direct marketing purposes at any time.
  • Right to withdraw consent. Where we rely on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

These rights are not absolute and may be subject to legal limitations or exemptions.

You can exercise your rights by contacting us using the details at the end of this Privacy Policy. We may need to request information from you to verify your identity before acting on your request.

We will not discriminate against you because you have exercised your data protection rights.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first so that we have an opportunity to investigate and resolve the matter.

You also have the right to make a complaint to the UK's data protection regulator, the Information Commissioner's Office ("ICO").

Further information about making a complaint is available from the Information Commissioner's Office.

If you are located outside the United Kingdom, you may also have the right to complain to the data protection authority responsible for your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements or privacy practices.

When we update this Privacy Policy, we will publish the revised version on this website and update the "Last updated" date above. Where required by law, we will provide additional notice of material changes.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices or the personal information we hold about you, or if you would like to exercise any of your data protection rights, please contact us:

AMZ Cambridge Limited trading as TYGA Store
Unit S12 The Saxon Building
London Road
Pampisford
Cambridge
CB22 3FJ
United Kingdom

Email: info@tygastore.co.uk
Telephone: +44 1223 904085

For the purposes of applicable UK data protection law, AMZ Cambridge Limited trading as TYGA Store is the data controller of your personal information except where another organisation acts as a separate controller for particular processing activities.